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FREQUENTLY ASKED QUESTIONS
CLIENTS/SELLERS
Our Commitment to You: Integrity & Partnership:
At Neil Agency Auctioneers, we believe a successful auction is built on trust, transparency, and mutual respect. Whether you are a long-time partner selling a full equipment fleet or a first-time bidder looking for your next asset, you are our top priority. We manage every transaction with absolute integrity to ensure a fair, honest, and seamless experience for everyone involved.
Why choose Neil Agency Auctioneers and AuctionTime?
We manage your entire auction from start to finish to maximize your financial return:
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Turnkey Management: Total transaction handling from initial listing to final payment settlement.
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Media & Listings: Professional photography, videography, and comprehensive equipment descriptions.
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Free Marketing from Neil Agency Auctioneers (Does not include AuctionTime Fees): Custom promotional campaigns funded and created entirely at our cost on a variety of social media sites.
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Flexible Scale: Custom asset strategies tailored for single items or full corporate fleets.
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Dual Exposure: Access to retail/wholesale pre-bidding followed by our massive weekly AuctionTime event.
How many people will see my listings?
We instantly broadcast your inventory to hundreds of thousands of qualified buyers across the Americas:
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AuctionTime Network: Direct access to North America’s largest registered bidder database.
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Targeted Ads: Data-driven Facebook Business campaigns built for specific regional buyer profiles.
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Social & Web Reach: Broad promotion on our main website and three active Facebook communities.
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Direct Email: Premium features sent directly to our private, nationwide database of active buyers.
Do I need to ship items to the winning bidder?
No. All transportation and logistics costs belong strictly to the buyer:
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Zero Seller Cost: No fees for transport, shipping, or material handling.
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Buyer Logistics: Bidders must personally pick up items or hire an independent transport service.
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Direct Collection: Item removal happens directly from your designated location.
Will my items guarantee a high selling price?
While market variables mean final prices cannot be guaranteed, we optimize every factor within our control:
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Market Factors: Outcomes depend on asset demand, buyer urgency, and economic timing.
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Competitive Bidding: Massive cross-border exposure drives high-intensity bidding from serious buyers.
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Strategic Promotion: High-quality presentation ensures your assets stand out from the competition.
💰 Ready to Market Your Equipment Across the Americas?
We connect your assets with active buyers throughout North and Central America.
Call Us Now: 505.320.2835
Location: Aztec, New Mexico
Neil Agency Auctioneers, LLC
BIDDERS
How do I register to bid?
Registration is free and grants you access to live bidding and weekly asset updates:
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How to Register: Visit neilagency.com, click the AuctionTime button, and select "Register to Bid."
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Instant Access: Register early to save time; you can browse listings before completing registration.
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Bonus Perk: Registered bidders receive a complimentary subscription to the weekly auction magazine.
Can I place an outside or proxy bid?
Yes. You can bid live or set up automated proxy bids from any mobile device or computer:
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Proxy Bidding: Set an outside bid early, and the system will automatically bid on your behalf.
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Live Bidding: Join the live auction in real time using your smartphone, tablet, or laptop.
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Instant Alerts: Receive immediate email notifications when you win an item or if you are outbid.
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More Help: Find detailed guides under the "Can I Bid" or "How To" tabs at auctiontime.com.
What are the payment terms for winning bidders?
We require secure electronic payment methods immediately following the close of the auction:
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Accepted Methods: Payment must be made via bank wire transfer or major credit card.
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Not Accepted: Cashier’s checks and cash are strictly not accepted.
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Invoicing: Winning bidders will receive an email notification and invoice immediately after the auction ends with payment instructions. Once payment is received, bidders will receive a "Paid in Full" invoice to schedule a pickup for winning items.
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Processing Fees: Wire transfers incur a $20 fee. Credit card payments incur a 4.00% bank processing fee.
How do I arrange pickup for items I won?
Buyers are entirely responsible for the loading, logistics, and transport of all won assets:
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Release Requirements: You must present a "Paid in Full" invoice to collect your items from the seller.
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Logistics Support: Find certified shippers at auctiontime.com, or contact us directly for a trusted transport list.
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Loading & Manpower: Buyers must bring their own loading equipment and labor. Sellers are not required to assist.
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Liability: Neither the seller nor Neil Agency Auctioneers handles transport, loading, or securement. Come prepared.
🚜 Ready to Find Your Next Asset?
Browse our upcoming listings and register today to join our next weekly auction event.
Call Us Now: 505.320.2835
Location: Aztec, New Mexico
Neil Agency Auctioneers, LLC