Frequently Asked Questions: Clients & Bidders
QUESTIONS FOR CLIENTS
WHY SHOULD I USE NEIL AGENCY AUCTIONEERS AND AUCTIONTIME OR HIBID?
Neil Agency Auctioneers, LLC, handles the details of the client/seller's auction which includes photos and videos (based on location), inventory descriptions, onlne auction software, online listings, creation of promotional and marketing tools (at our cost), and manage transactions from beginning to end. We make it quick and easy. Whether the client/seller needs to list individual pieces or an entire equipment package, Neil Agency Auctioneers, is ready to help the client/seller sell their items for top dollar. A customized solution can include retail, wholesale, and/or auction exposure, and—most importantly—extensive advertising weeks ahead of the sale to provide the best possible return. Auctions are held every Wednesday for Auction Time and Thursdays for HiBid, so there is never a wait for local or live auctions.
HOW MANY PEOPLE WILL SEE MY AD?
Thousands upon thousands of bidders throughout North America, are registered with AuctionTime and HiBid, will see the client/seller's inventory. Neil Agency Auctioneers, LLC creates an advertising campaign for the equipment, utilizes the services of Facebook Business to purchase ads, and identifies, targets, and customizes an audience for potential bidders. Neil Agency also promotes the inventory on the Neil Agency website as well as four Facebook sites for a greater reach to bidders, and creates newsletters to send to existing clients.
DO I HAVE TO SHIP MY ITEM(S) TO THE BIDDER?
No. The bidder will either travel to pick up their winning item or send someone to collect it from the site. There is no cost to the client/seller for transportation, shipping, or handing, as it is the responsibility of the bidder.
AS A CLIENT/SELLER, WILL MY ITEMS SELL, AND WILL I RECEIVE A LOT OF MONEY FOR MY ITEM(S)?
As with any auction, there is no secret formula that tells us whether items will sell or clients/sellers will make a fortune. Our research shows there are a few factors that may possibly dictate the end result: a) what is the want; b) what is the need; 3) what else is going on in the country; and d) is it a pay day. There may be other factors, however, we believe these are the primary reasons.
HOW DO I BECOME A BIDDER ON AUCTIONTIME OR HIBID?
To register for AuctionTime, go to the neilagency.com Home Page and click on the Auction Time button. Look for "register to bid" on the right of left of the Menu. The bidder can also view items without registering, but the bidder must be sure to register to save time. Once registered with Auction Time, the bidder will receive a complimentary subscription to the weekly magazine to view items up for auction. To register for HiBid, go to neilagency.com and click on the HiBid button. Go to the Menu Bar and click on the "login/bidder" on top.
CAN I PLACE AN OUTSIDE BID ON AN AUCTION OR HIBID? IF SO, HOW?
The bidder must register to bid but there is no charge to register. Proxy bids (outside bids) can be placed on either auction or participate in the live auction with a laptop or phone to place your bids. The bidder will receive an email if they have the winning bid as well as an email if they have been outbid. For more information on auctiontime.com and bidding, go to auctiontime.com, and look for "Can I Bid" or "How To" on the top menu. For HiBid, once the bidder is registered, the bidder's name will apprear at the top left corner of HiBid. A drop-down box will offer the bidder directions and so much more on how to bid, save items to your watch list, and more.
AS A BIDDER, HOW DO I PAY AND COLLECT THE ITEMS I WON IN THE AUCTION?
Neil Agency Auctioneers, LLC accepts wire transfers and credit cards; cashier's checks and cash ARE NOT ACCEPTED. Once the auction has ended for the item won by the bidder, Neil Agency Auctioneers, LLC notifies winning bidders with an email and an invoice requesting payment. Once payment has been received, the bidder will receive a paid in full invoice with contact information to make arrangements to schedule pickup with the client/seller. Note: A $20 wire transfer fee will be added to the invoice to use this form of payment. If payment is made using a credit card, there is a bank fee of 3.80% added to the invoice.
HOW DO I COLLECT MY ITEM(S)?
Bidders can make arrangements for transport or travel to the site and collect it from the client/seller. Bidders must be able to show a paid in full invoice to collect winning item(s). Visit auctiontime.com to view a list of transport companies, or call Neil Agency Auctioneers for a list of transport companies to consider if additional assistance is needed. Bidders must also be prepared to come with loading equipment and manpower to help load inventory. The client/seller is not responsible to help load. Neil Agency Auctioneers, LLC is the auction representative and is also not responsible for transport or loading. CLIENT/SELLER ASKS THAT YOU COME PREPARED.